Kareen took the time to listen to what I was looking for in a vehicle and tried as much as she could to find what we wanted. She came very close and that was not her fault. We would have preferred a 2019 with a few more extras, like Sirius xm, but the ones she found, were all gone, according to the other dealers. She did her best and I truly appreciate that she didn't try to push something on us that we didn't want. I was disappointed with the finance person. The paperwork I signed off on with Kareen said it was a 72 month at 343 a month. I thought that was what I was signing for when I signed all the paperwork. At no time did the finance woman tell me that it was now 75 months and 346 a month. It may not seem like a lot but it truly is when you had a budget to stick to. If I don't come back to Greenacres Auto Nation it's because of the finance games they play. I feel like I was taken advantage of. Kareen was great and couldn't have been any better to us, even staying past her check out time to accommodate us. I would definitely buy from her again.